We provide senior interim hotel management and focused operational improvement for hotels where continuity, guest experience or performance is under pressure.
From first diagnosis to visible implementation on the hotel floor. For owners, investors, boards and operators who need clarity quickly and an experienced leader who takes responsibility.
SENIOR INTERIM HOTEL management & OPERATIONAL TURNAROUND
Restore control. Strengthen operations. Accelerate performance.
OpenYourHotel provides senior interim leadership and focused operational improvement when continuity, guest experience or performance is under pressure. We bring clarity to the boardroom and visible progress to the hotel floor.
Up to 45 minutes · confidential and without obligation
Netherlands and Central Europe
Hospitality Leadership
25+ Years
25+ Years
Hospitality Leadership
Hotels, Groups and Openings
Netherlands and Central Europe
Hotels, Groups and Openings
From Boardroom to Hotel Floor
Operator and Owner
From Boardroom to Hotel Floor
Operator and Owner
The team is losing energy
Workload, turnover and a lack of direction begin to affect standards. Responsibilities become blurred.
Performance falls short
Occupancy and revenue do not tell the full story when productivity, costs and margins remain under pressure.
A hotel can remain open while losing control.
Leadership is under pressure
Decisions take too long and management becomes increasingly reactive.
Guest experience becomes inconsistent
Quality varies by day, department or shift. Problems are resolved, but continue to return.
A hotel can be open and still lose control.
01. Leadership is under pressure
Decisions take too long and management becomes increasingly reactive.
02. The guest experience becomes unpredictable
Quality varies by day, department or shift.
03. Problems keep returning
Issues are resolved temporarily, but their underlying causes remain.
WHERE WE STEP IN
A hotel can be open and still lose control.
When decisions stall, teams compensate for structural gaps and results fall short, adding pressure rarely helps. We identify the causes, set the right priorities and take responsibility for implementation.
WHERE WE STEP IN
When pressure, fragmentation and unclear ownership become part of daily reality, working harder is rarely the answer.
The right engagement
Leadership, operational recovery or a considered opening.
These engagements can be used independently or together. The right role depends on urgency, available capacity and the authority required.
Interim Leadership
Experienced senior leadership
Experienced leadership when your hotel needs it most. We bring clarity, take ownership and keep the operation moving forward.
The Operational Reset
Strengthen the operation
A focused engagement to establish causes, connect priorities and put improvement into practice in daily operations.
Openings & Transitions
Prepare for opening
Senior leadership for an opening, reopening or repositioning. We bring people, systems and decisions together into an operation ready for its first guest and the days that follow.
Depending on the urgency, we step directly into the leadership role or restore how the operation is managed at a structural level.
First clarity. Then control.
Then lasting progress.
A stronger hotel after the handover.
FROM ASSESSMENT TO IMPLEMENTATION
FROM DIAGNOSIS TO DELIVERY
Choose the depth your hotel needs.
RESET Scan™ establishes the facts and risks.
RESET Sprint™ tackles one defined challenge.
Executive RESET™ provides senior leadership for hotel-wide recovery.
Scope follows the issue and the mandate available.
Stronger guest experience
01.
consistent service and teams that anticipate what guests need.
02.
clear responsibilities, timely decisions and visible accountability.
03.
practical routines, relevant KPIs and consistent follow-through.
04.
productivity, costs and revenue opportunities connected to daily choices.
Stronger leadership
Greater operational control
Healthier performance
05.
A considered handover
the organisation can continue independently with a clear agenda.
independent clarity on causes, risks and up to five priorities.Sharp diagnostic clarity
one defined challenge, no more than three priorities and focused implementation.
02.
Choose the depth your hotel needs.
SOLUTIONS
Diagnosis & Transformation
RESET Scan™
RESET Sprint™
Executive RESET™
Transformation Office™
Leadership & Advisory
Owner Advisory™
01.
03.
05.
04.
an independent operational perspective on decisions facing owners and investors.
temporary oversight of connected change initiatives, with clear decisions, accountable owners and visible progress.
senior leadership for recovery across the hotel, implementation and continuity.
Where strategy meets operations.
EXPERIENCE IN PRACTICE
As Regional Director of Operations for Central Europe, responsible for the operational and financial performance of ten hotels in Germany, Austria and the Czech Republic, leading General Managers and regional support teams.
Following the pandemic, the region was stabilised, three hotel openings were delivered, two hotel sales were operationally supported, and governance, owner alignment and operational discipline were strengthened across several markets.
As Interim General Manager, responsible for continuity of daily operations, strengthening the management team and preparing a controlled leadership handover.
A clearer management rhythm was introduced, responsibilities were sharpened and the organisation was transferred to the new General Manager with a practical 30, 60 and 90 day plan.
As co owner and Managing Director, responsible for the acquisition, renovation and repositioning of an independent boutique hotel, including financing, commercial strategy and daily operations.
The hotel was renewed and positioned for the future, €400,000 in crowdfunding was secured, and a stronger foundation was created for guest experience, performance and sustainable growth.
More than 25 years in commercial and operational leadership, from the hotel floor to the boardroom. Experience as an operator, entrepreneur, co owner and shareholder.
01
PORTFOLIO LEADERSHIP
Sircle Collection
02
03
INTERIM LEADERSHIP & TRANSITION
Zoku Amsterdam
ENTREPRENEURSHIP
Kasteel Kerckebosch
PROVEN IN PRACTICE
Experience where strategy meets operations.
ABOUT OPENYOURHOTEL
“Strategy only creates value when leaders can steer it, teams can deliver it and guests can feel the difference.”
Experienced in the boardroom.
Present on the hotel floor.
Ingmar Sloothaak combines more than 25 years of international hospitality experience with the perspective of an entrepreneur and shareholder. He brings structure without bureaucracy and remains involved until change is visibly working in daily operations.
From portfolio change at Sircle Collection and interim leadership at Zoku Amsterdam to the entrepreneurial work behind Kasteel Kerckebosch. Always with the guest, team, operation and outcome in view.
EXECUTIVE JOURNAL
EXECUTIVE JOURNAL
Insights for hotels in motion.
01
Why working harder is not the answer to structural pressure.
Read insight →
02
What a hotel needs when leadership is temporarily absent.
Read insight →
03
Opening a hotel is not a project. It is an operational transition.
Read insight →
Perspective for hotels in motion.
OPERATIONAL EXCELLENCE
Why working harder is not the answer to structural pressure.
INTERIM LEADERSHIP
What a hotel needs when leadership is temporarily absent.
OPENINGS
Opening a hotel is not a project. It is an operational transition.
NEXT STEP
THE NEXT STEP
Discuss your situation in confidence
Discuss your situation
In a conversation of up to 45 minutes, we discuss the situation, urgency and key risks. We then determine the most appropriate first step. Without obligation.
Up to 45 minutes · confidential and without obligation
In a confidential conversation, we clarify the situation, the urgency and the most important risks. We then determine which intervention is likely to have the greatest effect and whether OpenYourHotel is the right partner.
Give your hotel direction and control.
Up to 45 minutes · confidential and without obligation