BESCHERM DE CONTINUÏTEIT
Your hotel can't wait for its next permanent manager.
Bespreek de situatie, het benodigde mandaat en de gewenste startperiode. U krijgt snel duidelijkheid over aansluiting, beschikbaarheid en de meest werkbare vorm van inzet.
Maximaal 45 minuten · rechtstreeks met Ingmar · vertrouwelijk en zonder verplichting
Opdrachten uitgevoerd voor onder andere:
OPENYOURHOTEL
Calm in Leadership. Control in Operations.
EXPERIENCE
25+ jaar Hospitality
LEVEL
GM · MD · Director of Operations
RANGE
The Netherlands & Europe
LEADERSHIP CONTINUITY
Continuity when downtime is not an option.
Interim leadership may be appropriate when a departure, transition, or acute pressure threatens desicion-making and operational stability.
The specific role is tailored to the situation: interim general management, operations leadership, or a clearly defined transition assignment.
INTERIM WITH LASTING VALUE
No temporary occupation of a seat.
A good interim assignment doesn't just keep the hotel running. It demonstrably strengthens the organisation .
01
Decisiveness
Clear decision-making authority and escalation procedures.
03
Management Rhythm
A reliable management and reporting cycle.
05
Progress
Tangible progress on overdue or stalled issues.
02
Continuity
Protecting guest experience and team stability.
04
Risk Management
Rapid management of operational, financial, and compliance risks.
06
Transfer
Preparation and handover to the permanent leader.
THE FIRST FEW WEEKS
What needs to be done immediately.
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Responsibilities, the consultation structure, critical risks, and day-to-day management are immediately clarified. The team knows who makes decisions, what the priorities are, and how issues are followed up on.
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Not only reports, but also the workplace, guest feedback, team dynamics, ongoing projects, financial discrepancies, and dependencies are examined.
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No long list of individual actions. The focus is on the topics that have the greatest impact on guest experience, employees, management, and results.
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Daily and weekly routines are organized in such a way that decisions, actions, responsible parties, and deadlines are clearly visible.
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From day one, we begin building a transferable organisation, complete with up-to-date information, clearly identified risks, and a realistic initial agenda for the permanent successor.
DIRECTION AND TRANSFER
What the owner can expect.
The exact scope of delivery is specified in the contract, but it always makes progress, risks, ownership, and transferability transparent.
MANDATE AND COMMITMENT
An assignment that is appropriate given the urgency and context.
The exact scope of delivery is specified in the contract, but it always makes progress, risks, ownership, and transferability transparent.
01
02
Interim General Management
Full temporary oversight of hotel operations, the team, guest experience , and performance within the agreed-upon scope of authority.
Interim Operations Leadership
03
Transition Leadership
Targeted strengthening of operational management when the GM remains in place but capacity, structure, or implementation capacity is insufficient.
A clearly defined assignment related to a launch, repositioning, change of operator, management transition, or performance recovery.
The scope, on-site presence, reporting structure, and decision-making authority are explicitly defined in advance.
SENIOR OPERATIONAL LEADERSHIP
Experienced enough to see through things quickly. Practical enough to take immediate action.
Ingmar Sloothaak combines more than 25 years of hospitality experience with hands-on interim leadership.
He has held positions in commercial, operational, general management, and regional roles, including new openings, multi-property environments, and complex transitions.
“First, stability. Then, structure. Next, growth.”
INGMAR SLOOTHAAK | FOUNDER OF OPENYOURHOTEL
PRACTICAL QUESTIONS
Clarity Before the Start
The assignment does not begin until the scope, mandate, reporting structure, and expectations are clear.
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That depends on availability, location, and the level of effort required. In urgent situations, the initial intake and risk assessment can often be arranged quickly. The start date will not be confirmed until the scope and mandate have been agreed upon.
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Not necessarily. Interim leadership can mean assuming full temporary responsibility, but it can also involve a supportive operational role alongside an existing general manager or executive team.
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By clearly communicating the objective, mandate, priorities, and duration from the start. Visibility and a predictable desicion-making reduce uncertainty.
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Yes. The interim assignment can stabilize the operations while the owner or a search partner selects the permanent leader. OpenYourHotel can provide input on the desired leadership profile without taking over the independence of the recruitment process.
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Compact and decision-oriented: what has changed, why, which risks require attention, what actions are underway, who is responsible, and what decision is needed.
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Een beter bestuurbare organisatie met heldere prioriteiten, actueel inzicht in risico’s en performance, een werkbaar managementritme en een onderbouwde overdracht aan de permanente leider. De exacte oplevering wordt vooraf gekoppeld aan scope, mandaat en succescriteria.
PROTECT CONTINUITY
Protect business continuity today. At the same time, build what will be needed next.
Maximaal 45 minuten · rechtstreeks met Ingmar · vertrouwelijk en zonder verplichting