Practical leadership for hotels in transition
How we work
OpenYourHotel does not operate from the sidelines.
The work takes place from within, working closely with teams, operations leadership.
The working method is characterized by:
Direct involvement instead of remote advice
Careful analysis with an eye for context, dynamics, and people
Reducing complexity to clear frameworks and tangible leadership
Restoring rhythm, ownership, and clear desicion-making
OpenYourHotel supports hotels and hotel organizations during phases of change, growth, or increasing complexity. Not with standard solutions or remote advice, but with leadership adapts to the daily reality the hotel.
Support is provided from within the organisation, as a temporary extension of the management team. With a focus on people, operations context, we work to restore calm, introduce structure, and create clear direction.
The approach is always tailored to the phase the hotel is in. Sometimes the focus is on strategic recalibration, sometimes on operational stability or leadership a vulnerable transition phase. The goal is always to bring about change that is supported and sustainable.
Our Services
Strategy Positioning
Direction that works in everyday reality
Hotels in transition rarely lack ideas, but often lack focus. This service helps organisations clarify direction and make strategic choices that hold up in daily operations.
Outcome
A clear strategic direction that is understood and supported
Defined priorities in leadership and decision-making
Alignment across management and key stakeholders
A positioning that fits the market, the organisation, and its ambitions
Performance Operations
Calm, rhythm, and predictability in daily operations
When processes and collaboration no longer flow naturally, pressure builds on teams and results. This engagement restores structure and clarity in the operational reality.
Outcome
Stable and predictable operational performance
Improved collaboration between teams and departments
Clear insight into costs, performance and margins
A consistent guest experience carried by the team
A workable operational rhythm where roles and responsibilities are clear
Pre-Opening & Project Management
An opening that feels controlled and sets up long-term success
A successful opening is not a sprint, but a carefully built process. This support ensures that teams, structure and concept come together at the right moment.
Outcome
A controlled and professional opening
Teams that start prepared and confident
Clear operational frameworks from day one
Commercial readiness without unnecessary pressure
A solid foundation for the first operational phase
Interim Leadership
Stability and direction when it matters most
During periods of transition, pressure, or temporary leadership gaps, interim leadership provides clarity, calm, and decisiveness.
Outcome
Continuity and stability within the organisation
Clear desicion-making ownership
Calm and confidence within teams
A guided transition towards sustainable leadership
An organisation that emerges stronger
Testimonial Annet Bloem | Interim Project Manager, Amsterdam Maritime Museum
“The collaboration characterized by clear frameworks and mutual trust. There was room for expertise, but also a sharp focus on priorities and pace. This ensured focus, ownership, and a professional, pleasant way of working together.”
When OpenYourHotel is engaged
OpenYourHotel is often brought in when:
an organisation is redefining its direction
growth is outpacing the existing structure's capacity
performance comes under pressure
leadership is temporarily absent
calm and clarity need to be restored
It is precisely during these phases that a calm, engaged, and attentive approach makes all the difference.
Ingmar Sloothaak
“Every organisation has its own dynamics. The art lies in being present at the right moment — with calm, overview and attention to what truly matters.”
Frequently Asked Questions
What does OpenYourHotel do exactly?
OpenYourHotel supports hotels and hospitality organisations during periods of change, growth or complexity by temporarily becoming part of the organisation and working on strategy, structure, operational stability and leadership, with a clear focus on results in daily operations.
Are you a consultant or an interim partner?
I don't work as a traditional remote consultant, but as an interim and strategic partner within the organisation. Instead of writing reports from the outside, I work with teams on the floor, in MTs, and with owners to restore direction, structure, and rhythm.
How are fees and duration determined?
Fees and duration depend on the nature of the assignment, the number of days per week and the length of engagement. In practice, work is often based on a fixed day rate and a clear minimum duration to ensure meaningful progress and stability.
What type of hotels do you work with?
Hotel groups, individual hotels, investors and owners. Often organisations preparing for growth, repositioning, an opening, or seeking stability after an intensive period.
When is interim leadership appropriate?
Interim leadership is useful in transitional situations: departure or absence of a manager, restructuring, pre-opening, rapid growth, or when the organisation needs extra seniority to get through a complex phase without operations day-to-day operations .
How does a collaboration work?
We start with a brief introduction and a clear analysis of the situation. Then we determine the assignment together: goals, scope, duration, and desired results. Next, I work as part of the team—visible in the organisation, with clear agreements about progress, decisions, and transfer to permanent management.
Do you only work in the Netherlands?
No. OpenYourHotel is based in the Netherlands but works with hotels across Europe. While some work can be done remotely, physical presence